Managing Your Profile and Account Settings

Your MayaMaya profile holds your account details, such as your name, email, and language. This guide explains where to find your profile and what you can change in the Assessment and in the Business Console.

Your profile in the Assessment

1. In the Assessment, select the menu icon (three lines) in the top-right corner.
2. Select My Profile.
3. Update your Country or Language, then select Save and Exit. Select Cancel to leave without saving.

Your profile in the Business Console

1. In the Business Console, select the menu icon (three lines) in the top-right corner.
2. Select My Profile. You will see your Full Name, Email, Default Organization, Role, and Department.
3. To change your default organization, select the edit (pencil) icon, choose an organization from the Default Organization list, and select Save Changes. Select Cancel to leave without saving.

Your Default Organization is the organization that loads automatically when you sign in. It is the only detail you can change here. Your Role and Department are set by your organization.

Details you cannot change yourself

To protect your account, your Full Name and Email are locked after your account is set up. If either needs to change, submit a support request. See Getting Help and Support.

Verify your email address

Your profile shows whether your email address is Verified. If it is not verified yet, you will see a reminder on your My Profile page, where you can resend the verification email. For details, see Creating Your Account and Signing In.

Delete your account

You can delete your MayaMaya account from My Profile in the Assessment by selecting Delete Account. MayaMaya shows a warning and asks you to confirm. Deleting your account removes your connection with every organization you belong to, and you are returned to the Sign In page.

If you are a Super Admin of an organization, you cannot delete your account yourself. Contact support so they can assign a new Super Admin for the organization first. See Getting Help and Support.

Related articles

• Switching Between Organizations
• Creating Your Account and Signing In
• Getting Help and Support

Document prepared: September 2026 | Catenate Corp