Getting Started with TIA

TIA (Talent Intelligence Assistant) is an AI assistant in the Business Console. Ask TIA questions about your people, teams, and organization, and it answers using your MayaMaya data and any files you upload.

Open TIA

Go to Talent Intelligence > TIA.

TIA in the Business Console

How TIA is laid out

• Left sidebar:
  1. Chat History – your previous conversations. Use Search to find one, and select a chat to reopen it.
  2. Chat with TIA – an open conversation with suggested starter questions.
  3. Ask TIA About – Career Roadmap, Skills Assessment, Mobility & Internal Moves, and Learning & Development.
  4. Get Insights On – People, Team, and Organization.
  5. Reports – Comparison Reports. See Creating Comparison Reports with TIA.
• Center – the conversation, with New Chat and Export at the top and the message box at the bottom.
• Right panel (Files & Settings) – Upload Files, Your Files, and Response Settings.

Ask TIA a question

1. Type your question in the Ask me anything about your talent… box.
2. Select Send message.

Not sure where to start? In Chat with TIA, select a starter question such as "Which employees could be future leaders?" or "What new skills should our teams start learning?".

Use quick actions

Quick actions are ready-made requests for common tasks.

1. In the sidebar, select a topic under Ask TIA About or Get Insights On.
2. Select a quick action.
3. In the Provide Details window, choose the person, team, role, or department from each list.
4. Select Continue. TIA answers in the conversation.

Examples of what each topic helps with:

• Career Roadmap – 3-year career development plans, career paths after a role, learning paths for a person or role, and sending an email to a person.
• Skills Assessment – skills required for a role, skill gaps in a team or for a person, match scores, summarizing an attached resume, and comparing two people's skills.
• Mobility & Internal Moves – who is ready for promotion, which roles a person could move into, and top role recommendations.
• Learning & Development – upskilling plans, learning roadmaps for teams, and learning resources for a role.
• People – a person's performance, top performers, promotion readiness, and areas to improve.
• Team – team performance, strengths, high-potential employees, and the best team for a person.
• Organization – the organization's strongest and most common skills, and skill gaps by department.

About the email quick action: "Send an email to [name]" sends an email to that person from the mayamaya.ai domain. If you want your name included, or want the email to cover something specific, say so in your request and give TIA the context. TIA always asks you to confirm before sending.

Adjust how TIA responds

In Response Settings on the right panel:

• Response Style – choose Concise & Quick for short summaries or Detailed & Comprehensive for deeper analysis.
• Include Follow-up Questions – turn this on to let TIA ask clarifying questions when it needs more context.

Manage conversations

• Select New Chat to start a fresh conversation.
• Select Copy message on a response to copy it.
• Select Export to download the current conversation as a PDF.

Related articles

• Next: Using Files with TIA
• Creating Comparison Reports with TIA
• Navigating the Business Console

Document prepared: September 2026 | Catenate Corp